At Max Life Insurance, our dedicated team of expert claim assessors ensure that the claims process is handled in an easy manner for the family of the life insured

We have setup a special Claims Helpdesk to expedite claim settlement process for claims arising out of the Odisha Train Accident Tragedy. Click here to know more.

Interpreting the finer aspects of claims

Making claims easier with a simpler process

Resolving queries to your satisfaction 

Reach out to us anytime, anywhere

Allowing you to track your claim

Get answer to all your queries

A claim can be filed/raised by providing written information to us through-

By sending written information at:

Max Life Insurance Operations Centre -
Claims Department,
Max Life Insurance Company
Operations center, - 2nd floor
90C, Sector 18, Udyog Vihar,
Gurgaon-122015, India

You can get claim forms

All claims are assessed and settled by the company on the basis of information present in the documents submitted along with the duly filled claim form. It is advisable to provide complete information for fast and smooth claims processing.

As per regulations, all valid claims are to be settled within 30 days after all necessary documents/ clarifications have been received. In case the claim warrants further verification, it may take up to 180 days to settle the claim. Subsequently, when a decision is taken, it is communicated to the claimant.

You will receive the claim amount as per the option you have chosen at the time of submitting the claim documents. We encourage electronic fund transfers in order to provide our customers with a quick and hassle-free experience.